In this video, we delve into the tumultuous history of Carbonite, a once leading cloud backup provider that faced multiple lawsuits due to inadequate backup practices and failure to protect customer data. We discuss Carbonite's use of insufficient storage arrays, lack of data redundancy, and reluctance to take responsibility for data loss incidents.
Through an in-depth analysis of Carbonite's legal troubles, including a $27.5 million settlement in 2024, we highlight the importance of thoroughly vetting cloud backup providers and the risks of blindly trusting vendor marketing claims. We also provide valuable insights and guidance for customers on what to look for when evaluating cloud backup services, such as data redundancy, geo-separation of data copies, and detailed SLAs around availability and recovery.
Join us as we explore the lessons learned from Carbonite's experience and emphasize the need for backup customers to be inquisitive and diligent when entrusting their data to third-party providers. Don't miss this eye-opening look at the pitfalls of inadequate cloud backup practices and the steps you can take to protect your data in the cloud.
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