In 2014, the cloud-based qualitative research platform Dedoose experienced a catastrophic crash that led to the loss of customer data and backups. Researchers lost countless hours of work in the Dedoose outage. In this video, we dive into the details of the Dedoose data disaster. We look at how it happened, including critical mistakes in their backup strategy, like only backing up monthly and potentially overwriting previous good backups during the process. We discuss the impact of the data loss on Dedoose's users, along with the company's response and promises to improve going forward. Most importantly, we highlight key lessons that all businesses and individuals relying on cloud SaaS applications must learn from the Dedoose crash -- namely, that it is always your responsibility to ensure your data is adequately backed up. Avoid your own Dedoose-level disaster by implementing a robust, redundant backup solution for all your irreplaceable cloud data.
Doctorate Students Lose Research Data on Dedoose
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