Cloud Recovery Episodes

Capping our series on cloud disasters is this one on cloud disaster recovery. In this episode, we review the lessons we learned from discussing 10 cloud disasters. We talk about the critical strategies and techniques to ensure your data is protected and recoverable in the event of a disaster in the cloud. From the basic 3-2-1 rule to the pitfalls of solely trusting your cloud provider for proper disaster recovery, we dive into real-world examples and expert insights to help you build a robust cl...

In 2014, the cloud-based research platform Dedoose suffered a catastrophic crash, losing customer data and backups simultaneously. We examine the causes of the Dedoose crash, its impact on users, and crucial lessons for anyone relying on SaaS. Learn how subpar backup practices, like monthly-only backups and overwriting previous versions, can lead to disaster. Hear how Dedoose responded and key steps to prevent your own cloud data calamity. Links from this episode: https://www.informationweek.c...

In this episode, we examine the StorageCraft outage that erased customer backup data during a botched cloud migration. We compare StorageCraft's response to Carbonite's in a similar incident and discuss the critical lessons for backup vendors and customers. Learn the importance of meticulous migration processes, potential backup resiliency strategies, and what to do if your cloud backups disappear. Don't miss these vital insights to avoid cloud backup disasters and ensure your data is always rec...

In this episode, we uncover the troubled history of Carbonite, a once prominent cloud backup provider plagued by lawsuits. In one Carbonite lawsuit they were the plaintiff, in another they were the defendant. From using inadequate storage arrays to failing to protect customer data, Carbonite's story serves as a warning for backup customers. Learn the importance of thoroughly vetting backup vendors and the risks of blindly trusting marketing claims. Don't miss this deep dive into Carbonite's mult...

In this episode of The Backup Wrap-Up, Curtis and his co-host dive into the chaos caused by Salesforce's accidental "modify all" permission change in 2019. They explore the fallout from this real-world SaaS disaster, including how Salesforce scrambled to restore proper permissions and the frustration felt by impacted customers. Curtis and his co-host discuss the crucial role third-party backups could have played in mitigating the impact of this incident, and why relying solely on a SaaS vendo...

In this shocking episode of The Backup Wrap-up, we delve into the jaw-dropping data loss disaster that struck global consulting giant KPMG at the height of the 2020 pandemic. With one errant click, a Microsoft 365 admin accidentally wiped out months of critical Teams chat data for a staggering 145,000 employees. Join host W. Curtis Preston as he unravels this extraordinary tale of digital destruction and explores the crucial lessons it holds for organizations relying on Microsoft 365 and othe...

In this important episode of the Backup Wrap-up, W. Curtis Preston, AKA Mr. Backup, takes you on a deep dive into the shocking story of the OVHCloud data center fire of 2021. This catastrophic event left hundreds of customers scrambling to recover their precious data (often without backups), exposing the startling truth about OVHCloud's data center and backup practices and the devastating consequences of misplaced trust in cloud providers. As usual, Curtis is joined by guest host Prasanna Mal...

In this episode, we uncover the little-known but cautionary tale of Musey, a startup building an interior design app that catastrophically lost everything when an admin accidentally deleted their entire Google Workspace account. We dive deep into: How a single slip-up by an admin led to over $1.5 million of intellectual property stored in Google Drive getting instantly wiped out Musey's desperate attempts to get their data back by contacting Google and even filing a lawsuit How not ...

In 2014, software-as-a-service company Code Spaces disappeared overnight after a devastating cyber attack. Thousands of coders lost access to their work when insufficient cloud backups failed under pressure. The company was forced to go out of business. Learn the tragic tale of how Code Spaces ignored standard data protection rules, putting their business and clients at risk. We’ll unpack what went wrong with their cloud architecture and backup systems, allowing a single hacker to destroy the...

Creating an effective DR strategy means understanding the critical differences between hot, warm, and cold recovery sites. Join backup guru W. Curtis Preston and his cohost Prasanna Malaiyandi for the latest Backup Wrap-Up as they outline real-world strategies to match your RTO, RPO, and budget. You’ll learn the unique benefits and challenges of using both primary for hot sites, and backup replication to cost-effectively create warm recovery sites. They also tackle the complexities of cloud D...

When disaster strikes, you better have a solid plan for where you’ll recover your operations. Join me, W. Curtis Preston, and Prasanna Malaiyandi, as we explore the nitty-gritty details of your three main options for a disaster recovery site. We’ll dig into the pros, cons, risks, and costs associated with rolling your own DR site, hiring a third-party service, or leveraging the public cloud. Each path has its twists and turns. How do you keep a secondary site in sync? What if a regional disas...

What does "air gap" really mean when it comes to backups? Curtis takes us back to the early days of offsite tape backups with Iron Mountain to explore the principles behind physical air gaps. We learn about barcode tracking, unmarked vans, and multi-factor delete authorization. How do modern "virtual air gaps" in the cloud compare? Are backup vendors misusing important security terms? Join us as we separate marketing hype from real backup protection and learn timeless lessons around alerting, ac...

In this episode of the Backup Wrap-up, we continue our Backup to Basics series by discussing the importance of protecting cloud infrastructure, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). We then dive into the differences between these various cloud services and highlight the need to back up various components of each. We also discuss a recent incident where a Danish hosting company lost a significant amount of customer data due t...

Krista Macomber, analyst from the Futurum Group, joins us this week to talk about a number of things, but one thing really bubbled up to the top: co-opting of marketing terms. That is, it's probably using terms to describe their product, because they think you want to hear them. Two big ones these days are "air gapped" and "immutable." Krista and Mr. Backup talk about what these terms really mean – and whether or not your product should be using them to describe their product. You may not get an...

iCloud is not a backup; it is a synchronization tool. If you delete things on your phone, it deletes them in iCloud. iCloud is not a backup. In fact, if you have storage optimization turned on, the high-resolution verion of your photos is stored in only one place. If you delete it, it's gone forever. Mr. Backup tries tries three different ways to back up your iPhone, and finally settled on idrive. iDrive was the only solution we found that worked for both iPhone and Android (including if you tu...

There was a shocking article by Joanna Stern of the Wall Street Journal about how you are a simple bar trick away from losing access to all your photos (and some money) forever. All they need to do is steal your iPhone after seeing you type in your passcode, and they can lock you out of your account forever. 1. This is why we back up stuff and 2. There is a way to stop this. I'm not yet sure how vulnerable Android folks are to the same problem. If I've piqued your interest, this is the episode f...

If you have sometimes wondered if your apps should be in a public cloud, private cloud, or in your own datacenter, have we got the episode for you. And we'll also talk about how to protect those apps regardless of where they reside. We looked hard for an unbiased cloud expert, and I think we hit gold. We found Sagi Brody, the CTO of Opti9, an MSP that supports both public and private clouds, as well as on-premises backup infrastructure! We talk extensively about which types of things are appropr...

Cyber security attacks are everywhere, and they're definitely going after what you have running in your favorite hyperscaler. Today we are joined by Paul Hadgy, CEO of Horangi Security, a cyber security company specializing in securing your cloud infrastructure. We talk about a number of things, but at one point, Mr. Backup asked him what the thought was the five biggest security mistakes people make when building out their cloud infrastructure. He gave us a pretty good list, and then talked abo...

We invite blockchain expert Val Bercovici, Founder & CEO of ChainKit, on the podcast to explain the basics of distributed ledgers, as well as the biggest distributed ledger – BlockChain. He explains what a distributed ledger is and why you might want one. We then talk about why someone would contribute to such a ledger, meaning why you would volunteer your resources to be part one – a process known as "mining." Then, as a precursor to our next episode, we talk a little bit about the security pos...