July 8, 2024

How to Stop Ransomware: 3 Essential Strategies

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Discover how to stop ransomware in its tracks with this informative episode of The Backup Wrap-up. Hosts W. Curtis Preston and Prasanna Malaiyandi look into three crucial strategies that can prevent 90% or more of ransomware attacks. Learn why patch management is your first line of defense and how to implement it effectively. Explore the world of password security and discover why a robust password management system is essential. Finally, uncover the power of multi-factor authentication in thwarting unauthorized access. Don't miss this opportunity to strengthen your cybersecurity defenses and stay one step ahead of cybercriminals.

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W. Curtis Preston: Today I am going to tell you how to stop

 

 


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most ransomware attacks using three simple but powerful methods.

 

 


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Just three simple things that will stop over 90% of all ransomware attacks,

 

 


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patch management, password management, and multi-factor authentication.

 

 


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That's it.

 

 


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I'll explain why I make this claim and then we'll give advice on how best

 

 


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to implement each of those methods in environments of different sizes.

 

 


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Let's stop ransomware in its tracks.

 

 


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By the way, if you don't know who I am, maybe this is your first episode.

 

 


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I'm w Curtis Preston, AKA, Mr.

 

 


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Backup, and I've been passionate about backup and recovery disaster recovery.

 

 


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For over 30 years, ever since I had to tell my boss that there

 

 


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were no backups of the really important database that we just lost.

 

 


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I don't want that to happen to me.

 

 


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I don't want that to happen to you.

 

 


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That's why I do this.

 

 


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On this podcast, we turn unappreciated backup admins into Cyber Recovery Heroes.

 

 


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This is the backup wrap up.

 

 


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There we go.

 

 


Speaker:

Welcome to the show.

 

 


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Hi, I'm your host, w Curtis Preston, AKA, Mr.

 

 


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Backup, and I have with me a guy that was completely worthless during my

 

 


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recent smart device implementation.

 

 


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You were of no help.

 

 


Prasanna Malaiyandi:

it's not my fault that you happen to buy some random

 

 


Prasanna Malaiyandi:

smart device that was not compatible with modern wifi technologies.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, well, you know, where were you?

 

 


Prasanna Malaiyandi:

I'm just saying, I, I count on your, I count on your YouTube knowledge

 

 


Prasanna Malaiyandi:

to pull me out of such things.

 

 


Prasanna Malaiyandi:

I, I depend on you.

 

 


Prasanna Malaiyandi:

I go and I do crazy things and then I'm like, oh crap.

 

 


Prasanna Malaiyandi:

Uh, I wonder what, wonder if persona could get me out of this hole

 

 


Prasanna Malaiyandi:

So, so networking stuff is not YouTube, it's Reddit, but

 

 


Prasanna Malaiyandi:

W. Curtis Preston: oh, really?

 

 


Prasanna Malaiyandi:

yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, so it turned out, so I bought a, I bought this,

 

 


Prasanna Malaiyandi:

this thing called a Suvi, S-U-V-I-E.

 

 


Prasanna Malaiyandi:

The, the, the full thing is I accidentally bought a previous generation,

 

 


Prasanna Malaiyandi:

thanks to, in my opinion, uh, pretty crappy advertising on their part.

 

 


Prasanna Malaiyandi:

And as a result, I had a device that when it went to connect to wifi, it was

 

 


Prasanna Malaiyandi:

unable to sense that I have a mesh and it.

 

 


Prasanna Malaiyandi:

Was identifying the two nodes in my mesh as, as two instances of the

 

 


Prasanna Malaiyandi:

wifi, and it didn't hit me at first that that's what was happening.

 

 


Prasanna Malaiyandi:

And so, um, uh, I, I had to troubleshoot all my own persona with no help from you.

 

 


Prasanna Malaiyandi:

Yeah, and then you texted me and you were like,

 

 


Prasanna Malaiyandi:

Hey, so this is what the issue was.

 

 


Prasanna Malaiyandi:

I was like, what were you even talking about?

 

 


Prasanna Malaiyandi:

Oh,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: See, that's how little help you were.

 

 


Prasanna Malaiyandi:

You didn't even remember that you didn't help me.

 

 


Prasanna Malaiyandi:

well, granted, you didn't tell me that you had wifi issues,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I didn't.

 

 


Prasanna Malaiyandi:

I thought I told you

 

 


Prasanna Malaiyandi:

You.

 

 


Prasanna Malaiyandi:

Nope.

 

 


Prasanna Malaiyandi:

You just told me that you were not able to get the app to work

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right.

 

 


Prasanna Malaiyandi:

Couldn't get the app to work because of the wifi issues.

 

 


Prasanna Malaiyandi:

That was, that was the problem.

 

 


Prasanna Malaiyandi:

No.

 

 


Prasanna Malaiyandi:

That, that piece you kind of missed.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Oh, I see, I see.

 

 


Prasanna Malaiyandi:

So it's my fault that you were unable to help me.

 

 


Prasanna Malaiyandi:

because, because we all know how you don't

 

 


Prasanna Malaiyandi:

do so well multitasking, so,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I dunno what you're talking about.

 

 


Prasanna Malaiyandi:

I'm currently doing seven things right now.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

Mm-Hmm.

 

 


Prasanna Malaiyandi:

But how was your meal though

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Uh, the mail turned out fine.

 

 


Prasanna Malaiyandi:

Uh, but they will, we're working out exactly what's gonna happen

 

 


Prasanna Malaiyandi:

regarding the new generation.

 

 


Prasanna Malaiyandi:

Um.

 

 


Prasanna Malaiyandi:

I sent them the, the images that misled me and, and, uh, my dream is that they

 

 


Prasanna Malaiyandi:

do a price match, that I get the new generation for the old generation money.

 

 


Prasanna Malaiyandi:

But you know, between me and you, they, they'll never see this between me and you.

 

 


Prasanna Malaiyandi:

I fully expect them to charge me the difference between the two.

 

 


Prasanna Malaiyandi:

Um, and we'll, we'll swap it and, um, uh, and then we'll see how it goes.

 

 


Prasanna Malaiyandi:

But, uh, but today we are.

 

 


Prasanna Malaiyandi:

You know, we've been talking for the last few weeks about cybersecurity

 

 


Prasanna Malaiyandi:

and we've been sort of leaning up or leading up to, we've been leading

 

 


Prasanna Malaiyandi:

up to this moment where we're going to start to talk about ransomware.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, I think we had, I.

 

 


Prasanna Malaiyandi:

Three great episodes where we had the, you know, the, the red team person.

 

 


Prasanna Malaiyandi:

We had a blue team person, and then we had a red team person that turned into

 

 


Prasanna Malaiyandi:

a blue team software person, uh, des.

 

 


Prasanna Malaiyandi:

Um, and those all give such unique perspectives in terms

 

 


Prasanna Malaiyandi:

of the cybersecurity world and.

 

 


Prasanna Malaiyandi:

Um, you know, how you defend yourself just in general from cybersecurity.

 

 


Prasanna Malaiyandi:

And then we had a couple of episodes where we gave you a lay of the

 

 


Prasanna Malaiyandi:

land from a ransomware perspective.

 

 


Prasanna Malaiyandi:

And also, really importantly, I think our last, uh, episode,

 

 


Prasanna Malaiyandi:

last few episodes, we, we.

 

 


Prasanna Malaiyandi:

The, if, if nothing else, I, I want people to, to understand that their

 

 


Prasanna Malaiyandi:

backup system is 100% under attack.

 

 


Prasanna Malaiyandi:

And, um, you know, if you just wanna listen to the, the Red Team episode,

 

 


Prasanna Malaiyandi:

just the last third of it, if that's all you listen to, listen to Dwayne

 

 


Prasanna Malaiyandi:

talking about how much he loves when there's a backup system, and how much

 

 


Prasanna Malaiyandi:

from a, from a red team perspective, he loves to have access to that and,

 

 


Prasanna Malaiyandi:

and how, uh, you know, just why it's such a, a, a wonderful thing to attack.

 

 


Prasanna Malaiyandi:

So, I don't know if you read today's news, though.

 

 


Prasanna Malaiyandi:

So Veeam just recently had their conference beam on, and so they

 

 


Prasanna Malaiyandi:

just announced, uh, that they are offering a cloud vaulting solution

 

 


Prasanna Malaiyandi:

managed by Veeam that provides immutable storage for backups

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Interesting.

 

 


Prasanna Malaiyandi:

So

 

 


Prasanna Malaiyandi:

a as offering.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: as an offering.

 

 


Prasanna Malaiyandi:

Yep.

 

 


Prasanna Malaiyandi:

So you pay per month based on your terabytes.

 

 


Prasanna Malaiyandi:

I think it was like 60 or $80 per terabyte per month.

 

 


Prasanna Malaiyandi:

And you can vault your backups into Veeam's Vault and it'll be immutable.

 

 


Prasanna Malaiyandi:

It'll be stored there.

 

 


Prasanna Malaiyandi:

They'll protect it, all the rest.

 

 


Prasanna Malaiyandi:

So I think it's relevant to what we had been talking about

 

 


Prasanna Malaiyandi:

in the last

 

 


Prasanna Malaiyandi:

couple episodes.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: it's absolutely relevant.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

The, um, that's interesting.

 

 


Prasanna Malaiyandi:

I, I think, you know, this is a big step for Veeam because

 

 


Prasanna Malaiyandi:

for a long time they have not.

 

 


Prasanna Malaiyandi:

Really gone down the service line.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Uh, but I think this is definitely a good step for them.

 

 


Prasanna Malaiyandi:

Um, the, um, but, but that's, you know, that's the big thing, right?

 

 


Prasanna Malaiyandi:

Is that, is that we just want people to understand the degree to which

 

 


Prasanna Malaiyandi:

their backup servers are under attack.

 

 


Prasanna Malaiyandi:

And then I, so I, the, the title that I put up for this one was how to Stop.

 

 


Prasanna Malaiyandi:

Basically 90% of all ransomware attacks or, or how to stop

 

 


Prasanna Malaiyandi:

ransomware the easy way.

 

 


Prasanna Malaiyandi:

Right, because, and, and you just sent me a graphic, which, um, you

 

 


Prasanna Malaiyandi:

know, and why don't, why don't you talk about that graphic or,

 

 


Prasanna Malaiyandi:

or the lesson from that graphic.

 

 


Prasanna Malaiyandi:

Yeah, so it was by, uh, on X or Twitter, formerly known

 

 


Prasanna Malaiyandi:

as Twitter, uh, by Daniel Card, uh, who goes by the Twitter handle, Mr.

 

 


Prasanna Malaiyandi:

Reboot.

 

 


Prasanna Malaiyandi:

And it basically talks about how expensive things get to, uh.

 

 


Prasanna Malaiyandi:

Detect or prevent ransomware or an attack and where it happens.

 

 


Prasanna Malaiyandi:

So for instance, if you were trying to look at the cost of the attack,

 

 


Prasanna Malaiyandi:

when you are at the recovery stage, it's at the highest because you

 

 


Prasanna Malaiyandi:

now have a bunch of infrastructure.

 

 


Prasanna Malaiyandi:

You're trying to recover everything.

 

 


Prasanna Malaiyandi:

It's super expensive.

 

 


Prasanna Malaiyandi:

But then if you go to sort of.

 

 


Prasanna Malaiyandi:

Less costly.

 

 


Prasanna Malaiyandi:

From there, it's like responding, so you don't need to recover, but

 

 


Prasanna Malaiyandi:

you're responding, but it still has a significant cost associated with it.

 

 


Prasanna Malaiyandi:

Next was around the detect side, which isn't as expensive, and then

 

 


Prasanna Malaiyandi:

protect, which is the cheapest of all.

 

 


Prasanna Malaiyandi:

So it's basically significantly cheaper to break a kill chain at the

 

 


Prasanna Malaiyandi:

protect stage than at the recover stage.

 

 


Prasanna Malaiyandi:

So how do you prevent ransomware from even coming in?

 

 


Prasanna Malaiyandi:

Because it gets significantly more expensive if you've already been hit.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: And the thing is, if, if we look at the typical,

 

 


Prasanna Malaiyandi:

uh, attack process, right?

 

 


Prasanna Malaiyandi:

All you have to do is stop one.

 

 


Prasanna Malaiyandi:

You know, you have to stop the kill chain somewhere along the way.

 

 


Prasanna Malaiyandi:

All you have to do is stop one of those.

 

 


Prasanna Malaiyandi:

So if you know, if you have good password management, you know

 

 


Prasanna Malaiyandi:

you can stop them from getting the password in the first place.

 

 


Prasanna Malaiyandi:

But if you've got a good MFA system, you can stop them from using a

 

 


Prasanna Malaiyandi:

password that they're stolen.

 

 


Prasanna Malaiyandi:

So that's kind of what I wanted to talk about is when you look

 

 


Prasanna Malaiyandi:

at all of the stories, all of the ransomware attacks, the ones that

 

 


Prasanna Malaiyandi:

go into how the attack happened in detail almost always come down to.

 

 


Prasanna Malaiyandi:

Uh, you know, when I read it, I say, well, gee, if the customer had

 

 


Prasanna Malaiyandi:

just done A, B or C, they would've stopped this ransomware attack.

 

 


Prasanna Malaiyandi:

So this is what I'm saying.

 

 


Prasanna Malaiyandi:

If you wanna stop ransomware attacks the easy way.

 

 


Prasanna Malaiyandi:

If you wanna stop 90 plus percent of ransomware attacks, stop all of the stupid

 

 


Prasanna Malaiyandi:

ones and then spend your time, effort, and money on stopping the harder ones.

 

 


Prasanna Malaiyandi:

Hard ones.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: There was this great moment.

 

 


Prasanna Malaiyandi:

During Dwayne's, um, recording where he talked about, he had this

 

 


Prasanna Malaiyandi:

analogy and he said it's, it's as if we're in this field and there's

 

 


Prasanna Malaiyandi:

this door in the middle of the field.

 

 


Prasanna Malaiyandi:

And I go, gee, I can't go through this door.

 

 


Prasanna Malaiyandi:

Um.

 

 


Prasanna Malaiyandi:

You know, I guess I can't do anything.

 

 


Prasanna Malaiyandi:

And he's like, or I could just go around the door.

 

 


Prasanna Malaiyandi:

Um, the, the, um, what, what I'm saying is that if you don't do these three

 

 


Prasanna Malaiyandi:

things that we're going to talk about, honestly there's no point because

 

 


Prasanna Malaiyandi:

it's essentially you have, you have, it's like you have this open field.

 

 


Prasanna Malaiyandi:

You're spending your time trying to figure out how to lock this door.

 

 


Prasanna Malaiyandi:

Meanwhile, you have this wide open field.

 

 


Prasanna Malaiyandi:

There's just literally no point in in doing that.

 

 


Prasanna Malaiyandi:

yeah.

 

 


Prasanna Malaiyandi:

Or another thing I would think about similarly is like in a house, right?

 

 


Prasanna Malaiyandi:

You're not going to go spend all this time on cameras and alarms and

 

 


Prasanna Malaiyandi:

everything else when you leave the front door unlocked every day, or you don't

 

 


Prasanna Malaiyandi:

even have a lock on your front door.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Exactly, exactly.

 

 


Prasanna Malaiyandi:

You know, thi this article that just got sent to me this morning, uh, it, it,

 

 


Prasanna Malaiyandi:

it's an interesting story and I don't want to go too much into the full story.

 

 


Prasanna Malaiyandi:

Why don't, why don't you give a, a, a brief summary of where we

 

 


Prasanna Malaiyandi:

got to this point with this story.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

So we.

 

 


Prasanna Malaiyandi:

Somehow, so this all initially started with a Ticketmaster Live Nation breach

 

 


Prasanna Malaiyandi:

and all their users' data was stolen and they kind of pointed the finger

 

 


Prasanna Malaiyandi:

saying Snowflake was the one that was attacked and breached and lost the data.

 

 


Prasanna Malaiyandi:

Snowflake came back and said, Hey, it's not us.

 

 


Prasanna Malaiyandi:

There's other, someone's sort of gotten the customer credentials

 

 


Prasanna Malaiyandi:

and are now using that to then.

 

 


Prasanna Malaiyandi:

Pilfer data from their Snowflake instance.

 

 


Prasanna Malaiyandi:

And so it's not the Snowflake side.

 

 


Prasanna Malaiyandi:

And so they're warning their other customers, Hey, by the way, uh,

 

 


Prasanna Malaiyandi:

make sure that you're looking after things so you don't lose your data.

 

 


Prasanna Malaiyandi:

In fact, uh, just as we're recording this, advanced Auto Supply, which is an

 

 


Prasanna Malaiyandi:

auto parts store, also had their data breach from their Snowflake instance.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, so I, I do feel like there's a

 

 


Prasanna Malaiyandi:

piece to that puzzle missing.

 

 


Prasanna Malaiyandi:

Like if it, it, it would, it would.

 

 


Prasanna Malaiyandi:

I, I'm inferring from what I'm reading, that maybe somewhere there is a

 

 


Prasanna Malaiyandi:

list of, of Snowflake accounts and passwords, um, which would suggest some,

 

 


Prasanna Malaiyandi:

uh, fault on the part of Snowflake.

 

 


Prasanna Malaiyandi:

But what they are saying is that Snowflake is definitely saying that

 

 


Prasanna Malaiyandi:

they're seeing a, uh, a surge of attacks on customers of its cloud platform.

 

 


Prasanna Malaiyandi:

But my point of that whole story is that.

 

 


Prasanna Malaiyandi:

All of these attacks would be stopped by one of the three things

 

 


Prasanna Malaiyandi:

that we're gonna talk about today.

 

 


Prasanna Malaiyandi:

They did say that Snowflake was attacked and employees

 

 


Prasanna Malaiyandi:

credentials were used, but it was only used to access a demo account, which

 

 


Prasanna Malaiyandi:

of course did not have one of the three things we're about to talk about.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Gotcha, gotcha.

 

 


Prasanna Malaiyandi:

it wasn't production customer data, it was just a demo account.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Hey, you got robbed, but uh, they only took your empty wallet.

 

 


Prasanna Malaiyandi:

Um, you know, something like that.

 

 


Prasanna Malaiyandi:

But, um, all right, so how do we stop basically ransomware the easy way?

 

 


Prasanna Malaiyandi:

How do we stop 90% of ransomware attacks?

 

 


Prasanna Malaiyandi:

And I.

 

 


Prasanna Malaiyandi:

The thing is, frequent listeners to this podcast are going to know immediately

 

 


Prasanna Malaiyandi:

where I'm going, and I apologize for repeating myself, but sometimes you gotta

 

 


Prasanna Malaiyandi:

say things over and over and over again, and the very first thing that I'm gonna

 

 


Prasanna Malaiyandi:

talk about is patch management, right?

 

 


Prasanna Malaiyandi:

Um, when, when we think back on the list of cloud hacks.

 

 


Prasanna Malaiyandi:

We covered a few, uh, weeks ago.

 

 


Prasanna Malaiyandi:

I remember at least one of them.

 

 


Prasanna Malaiyandi:

The Rackspace one was based on a, a patch.

 

 


Prasanna Malaiyandi:

Can you think were, were any of the other ones?

 

 


Prasanna Malaiyandi:

I think that was the only one that I

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Okay.

 

 


Prasanna Malaiyandi:

Um, but just in those 10 stories that we had, one of them and a

 

 


Prasanna Malaiyandi:

really big one that basically took out an entire business line.

 

 


Prasanna Malaiyandi:

Um, what if they had simply followed standard patch management procedures

 

 


Prasanna Malaiyandi:

and put in their patches at a, you know, especially critical

 

 


Prasanna Malaiyandi:

patches.

 

 


Prasanna Malaiyandi:

So I think, I think if you just follow the CVE system and what it suggests, then

 

 


Prasanna Malaiyandi:

I think you'd be in a much better place.

 

 


Prasanna Malaiyandi:

Why don't you talk about what that is?

 

 


Prasanna Malaiyandi:

Yeah, so the CVE is critical vulnerabilities and

 

 


Prasanna Malaiyandi:

exposure, and it's a public database, if you will, where you have vendors

 

 


Prasanna Malaiyandi:

with known issues that then get cataloged and then it can be tracked

 

 


Prasanna Malaiyandi:

and they assign a severity to these.

 

 


Prasanna Malaiyandi:

So if you look at the levels.

 

 


Prasanna Malaiyandi:

There is part of the common vulnerability scoring system that they look at.

 

 


Prasanna Malaiyandi:

So it's how critical is it?

 

 


Prasanna Malaiyandi:

Um, how likely is it, how many people get impacted and all the rest, and it

 

 


Prasanna Malaiyandi:

goes everywhere from low all the way up at the highest level is critical.

 

 


Prasanna Malaiyandi:

And critical is like a nine and a 10 on their scale of zero through 10.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right.

 

 


Prasanna Malaiyandi:

And so those ones that are either actively exploited

 

 


Prasanna Malaiyandi:

or very common to access, um, those are the ones that usually get like

 

 


Prasanna Malaiyandi:

a higher critical severity, which pretty much means as a vendor or a

 

 


Prasanna Malaiyandi:

customer using that piece of software.

 

 


Prasanna Malaiyandi:

You wanna fix that pretty quickly.

 

 


Prasanna Malaiyandi:

Like if there was a VMware ESXI bug.

 

 


Prasanna Malaiyandi:

Takeover of the system.

 

 


Prasanna Malaiyandi:

That's probably something you want to patch pretty rapidly.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right, right.

 

 


Prasanna Malaiyandi:

Which is what happened with the exchange vulnerability that there wa

 

 


Prasanna Malaiyandi:

there, it, it's a little complicated.

 

 


Prasanna Malaiyandi:

If you want the full story, go listen to that episode about Rackspace.

 

 


Prasanna Malaiyandi:

But there, there were two different vulnerabilities.

 

 


Prasanna Malaiyandi:

There was one that they had made a workaround for that.

 

 


Prasanna Malaiyandi:

Um, which is why I think if I'm guessing what the Rackspace

 

 


Prasanna Malaiyandi:

had done, the workaround.

 

 


Prasanna Malaiyandi:

Um, and because they had done the workaround, maybe they

 

 


Prasanna Malaiyandi:

didn't feel the need to put the patch in as they didn't feel.

 

 


Prasanna Malaiyandi:

Um, you know, it, it, it, it lowered its criticality, but because they

 

 


Prasanna Malaiyandi:

didn't patch the previous, um, vulnerability there turned out to be a

 

 


Prasanna Malaiyandi:

new vulnerability that that patch would've fixed, but they didn't fix it, right?

 

 


Prasanna Malaiyandi:

So I'm just, it's like if you just put in the patches when they become

 

 


Prasanna Malaiyandi:

available, and, um, and of course being a show that we, we are,

 

 


Prasanna Malaiyandi:

what, what do I often say about.

 

 


Prasanna Malaiyandi:

Putting in patches,

 

 


Prasanna Malaiyandi:

. Prasanna Malaiyandi: Don't forget about your backup system for patch management,

 

 


Prasanna Malaiyandi:

because everyone always thinks about production or end user devices, but

 

 


Prasanna Malaiyandi:

they always forget about backup systems.

 

 


Prasanna Malaiyandi:

I.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, I, I would actually put that even stronger.

 

 


Prasanna Malaiyandi:

I would put the backup system at the front of the line, um, maybe, um.

 

 


Prasanna Malaiyandi:

Well, you know, it, it, it depends, right?

 

 


Prasanna Malaiyandi:

It depends on the kind of patch, right?

 

 


Prasanna Malaiyandi:

Obviously, if it's a, if it's an exchange vulnerability patch, the, uh,

 

 


Prasanna Malaiyandi:

backup system is gonna be last in line.

 

 


Prasanna Malaiyandi:

But, uh, if, uh, or even not even in the line, but if it's a remote code

 

 


Prasanna Malaiyandi:

execution against windows, um, or, you know, something like that, then

 

 


Prasanna Malaiyandi:

I, I would think that your last line of defense should be your first line

 

 


Prasanna Malaiyandi:

of, of where pat patches should go.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

The one thing I do want to talk about Curtis, that I don't think

 

 


Prasanna Malaiyandi:

we've normally talked about is patch management only works if you know

 

 


Prasanna Malaiyandi:

what's running in your environment.

 

 


Prasanna Malaiyandi:

So make sure you have a good inventory of software packages that are used at

 

 


Prasanna Malaiyandi:

your company, including all the random ones that people might install, and

 

 


Prasanna Malaiyandi:

maybe you do have an application process as part of it approved applications,

 

 


Prasanna Malaiyandi:

because that's the only way you're gonna be able to tell what's actually in my

 

 


Prasanna Malaiyandi:

environment and do I have everything patched and updated as needed.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

And there are tools that can help you do that, right?

 

 


Prasanna Malaiyandi:

Um, software, inventory tools, um, for, you know, for a fee, they will go out

 

 


Prasanna Malaiyandi:

and figure out if you, if you have a complete, you know, I was gonna say

 

 


Prasanna Malaiyandi:

Greenfield, but that's not the right,

 

 


Prasanna Malaiyandi:

I complete Wild, wild West.

 

 


Prasanna Malaiyandi:

I remember.

 

 


Prasanna Malaiyandi:

I remember.

 

 


Prasanna Malaiyandi:

Um.

 

 


Prasanna Malaiyandi:

You know, a friend of the pod that, um, he hasn't been on the pod, but

 

 


Prasanna Malaiyandi:

he is definitely a friend of the pod that the first thing I did with

 

 


Prasanna Malaiyandi:

him, we, we were trying to, uh, he was a client and the first thing I

 

 


Prasanna Malaiyandi:

did with him, I was like, well, what do you have in your environment?

 

 


Prasanna Malaiyandi:

He is like, I don't know.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

And uh, here's the crazy part is that I don't know if I've had

 

 


Prasanna Malaiyandi:

this conversation with you before.

 

 


Prasanna Malaiyandi:

What Microsoft.

 

 


Prasanna Malaiyandi:

Tool did I install to inventory this guy's environment in terms of tell me how many

 

 


Prasanna Malaiyandi:

different boxes, what the network topology was, um, you know, the IP addresses

 

 


Prasanna Malaiyandi:

and the switches and all this stuff.

 

 


Prasanna Malaiyandi:

What Microsoft tool did I install to do this discovery?

 

 


Prasanna Malaiyandi:

And by the way, the tool was very expensive at the time.

 

 


Prasanna Malaiyandi:

It was like, it was like $10,000

 

 


Prasanna Malaiyandi:

you did tell me.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: mm-Hmm.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

And um,

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: and the thing is it more than paid for itself?

 

 


Prasanna Malaiyandi:

People that use Vizio now are, they're like, what?

 

 


Prasanna Malaiyandi:

Vizio was a network discovery tool.

 

 


Prasanna Malaiyandi:

Yes, that's exactly what it was.

 

 


Prasanna Malaiyandi:

And the fact that they just.

 

 


Prasanna Malaiyandi:

I don't know, they just put that part to bed.

 

 


Prasanna Malaiyandi:

Maybe it was just too hard to maintain or something.

 

 


Prasanna Malaiyandi:

But we gave that customer their first networked apology map using Vizio.

 

 


Prasanna Malaiyandi:

Um, was a be, it was a beautiful thing.

 

 


Prasanna Malaiyandi:

So you're right, uh, you've got to have the system inventory, you've got to

 

 


Prasanna Malaiyandi:

have the OS inventory, the application inventory so that you know, and then

 

 


Prasanna Malaiyandi:

there are patch management systems.

 

 


Prasanna Malaiyandi:

That can help you, uh,

 

 


Prasanna Malaiyandi:

navigate this, this

 

 


Prasanna Malaiyandi:

can I, can I go one more step beyond that too?

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Sure.

 

 


Prasanna Malaiyandi:

Uh, in addition to applications, I think you should

 

 


Prasanna Malaiyandi:

also consider things that you are using in your code development.

 

 


Prasanna Malaiyandi:

For instance, what libraries are you pulling from?

 

 


Prasanna Malaiyandi:

What open source packages are you pulling from?

 

 


Prasanna Malaiyandi:

Because even though you may not consider that part of your application,

 

 


Prasanna Malaiyandi:

developers are building and testing.

 

 


Prasanna Malaiyandi:

I don't know if you heard about this issue that, um, someone had done a.

 

 


Prasanna Malaiyandi:

Long con operation on an open source package.

 

 


Prasanna Malaiyandi:

I dunno if you heard about this.

 

 


Prasanna Malaiyandi:

And they basically took over maintaining a very popular compression library that

 

 


Prasanna Malaiyandi:

a ton of software packages use a lot of Linux open distribution software.

 

 


Prasanna Malaiyandi:

And they had put a back door into it because they realized

 

 


Prasanna Malaiyandi:

that library is also used by SSH.

 

 


Prasanna Malaiyandi:

A random developer who works at Microsoft, noticed that the latency had

 

 


Prasanna Malaiyandi:

increased by like 600 millisecond, like milliseconds, and he had traced it back

 

 


Prasanna Malaiyandi:

and found out that someone had backdoored this common open source software.

 

 


Prasanna Malaiyandi:

I will, I think we should attach a link.

 

 


Prasanna Malaiyandi:

I I, there's a podcast that goes over this, which is.

 

 


Prasanna Malaiyandi:

Amazing.

 

 


Prasanna Malaiyandi:

So we will put a link to that, but yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

So all, all software, all tools, all libraries, um, and tools that you're

 

 


Prasanna Malaiyandi:

using to make that software right.

 

 


Prasanna Malaiyandi:

Um, yeah, that would become quite an inventory over time.

 

 


Prasanna Malaiyandi:

But that's your job.

 

 


Prasanna Malaiyandi:

Right?

 

 


Prasanna Malaiyandi:

Um, and, uh, all it, you know, you know, they talk a lot like, like in terrorism.

 

 


Prasanna Malaiyandi:

The, you know, if you're, if you're trying to prevent terrorism, you have to

 

 


Prasanna Malaiyandi:

be right a hundred percent of the time.

 

 


Prasanna Malaiyandi:

They only have to be right once, right?

 

 


Prasanna Malaiyandi:

They only have to get into one of these tools.

 

 


Prasanna Malaiyandi:

And they are well equipped.

 

 


Prasanna Malaiyandi:

You know, we can talk about the dark web.

 

 


Prasanna Malaiyandi:

They're well equipped.

 

 


Prasanna Malaiyandi:

They're well connected.

 

 


Prasanna Malaiyandi:

They're, well, you know, they, they know what they're doing.

 

 


Prasanna Malaiyandi:

Uh, and they share, uh, they share tools.

 

 


Prasanna Malaiyandi:

So you need to do the same thing.

 

 


Prasanna Malaiyandi:

So the first thing is patch management, and the first thing is patch management.

 

 


Prasanna Malaiyandi:

What is going to be the second thing?

 

 


Prasanna Malaiyandi:

Persona?

 

 


Prasanna Malaiyandi:

So it's your favorite topic, Curtis, which is around passwords.

 

 


Prasanna Malaiyandi:

And I know we talked about credential stuffing just recently with the Salesforce

 

 


Prasanna Malaiyandi:

attack, but yeah, passwords are.

 

 


Prasanna Malaiyandi:

It's critical because every system uses a different password.

 

 


Prasanna Malaiyandi:

Even if you use single sign-on and all the rest, right?

 

 


Prasanna Malaiyandi:

You still have a password and it gets worse with single sign-on,

 

 


Prasanna Malaiyandi:

because once you're into one system, you can get into everything else.

 

 


Prasanna Malaiyandi:

So having strong passwords and also using a password manager so

 

 


Prasanna Malaiyandi:

you're not just doing variations of the same password depending on

 

 


Prasanna Malaiyandi:

the system you're logging into.

 

 


Prasanna Malaiyandi:

So password management.

 

 


Prasanna Malaiyandi:

Password management is key.

 

 


Prasanna Malaiyandi:

Making sure that you have a system, and I'm kind of

 

 


Prasanna Malaiyandi:

indifferent if it's a cloud-based system or a local based system.

 

 


Prasanna Malaiyandi:

I know Curtis, you like Cloud-based password managers.

 

 


Prasanna Malaiyandi:

I would say every corporation can decide what makes sense for their environment.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, I mean, I, I, I'm not, I, I think I'm

 

 


Prasanna Malaiyandi:

similar to you in that I, uh.

 

 


Prasanna Malaiyandi:

I'm not hard, fast one or the other.

 

 


Prasanna Malaiyandi:

For me, it's cloud-based, because for me, I don't want to maintain

 

 


Prasanna Malaiyandi:

the, the keys to my kingdom.

 

 


Prasanna Malaiyandi:

I don't wanna maintain the system that is, you know, to

 

 


Prasanna Malaiyandi:

you it's the other way around.

 

 


Prasanna Malaiyandi:

You're like, oh, I want maintain the keys to my, yeah, it's

 

 


Prasanna Malaiyandi:

a personal preference thing.

 

 


Prasanna Malaiyandi:

I don't think there's, um, again, as long as you do your

 

 


Prasanna Malaiyandi:

due diligence and you don't use.

 

 


Prasanna Malaiyandi:

A password service that has been hacked multiple times.

 

 


Prasanna Malaiyandi:

As long as you don't do that.

 

 


Prasanna Malaiyandi:

Um, and you look at, you look at the design of the password, you look at

 

 


Prasanna Malaiyandi:

how they're storing the passwords.

 

 


Prasanna Malaiyandi:

Are passwords ever stored in clear text?

 

 


Prasanna Malaiyandi:

You know, where are the passwords encrypted?

 

 


Prasanna Malaiyandi:

Where are they decrypted?

 

 


Prasanna Malaiyandi:

Uh, you look at all those things.

 

 


Prasanna Malaiyandi:

And it's not just the password, it's even URLs.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right, right.

 

 


Prasanna Malaiyandi:

Are they storing?

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

'cause that was, um, that was something that came out in one

 

 


Prasanna Malaiyandi:

of the recent hacks, right?

 

 


Prasanna Malaiyandi:

That, that one of the things that they were able to

 

 


Prasanna Malaiyandi:

Which they fixed now.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: which they have fixed.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

Yep.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I'm still not gonna use them.

 

 


Prasanna Malaiyandi:

Um, but,

 

 


Prasanna Malaiyandi:

But, but, but, but,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: go ahead.

 

 


Prasanna Malaiyandi:

but I think when you are using a password manager,

 

 


Prasanna Malaiyandi:

and I know we've talked about this also on the podcast with Sue, um, is

 

 


Prasanna Malaiyandi:

make sure you have a backup of your password manager as well, right?

 

 


Prasanna Malaiyandi:

Going back and talking about the inventory, right?

 

 


Prasanna Malaiyandi:

Your password manager is your keys to your kingdom.

 

 


Prasanna Malaiyandi:

If you don't have access to your password manager, you're a little screwed.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

You need, yeah, there, there's a great episode.

 

 


Prasanna Malaiyandi:

Like how do you, how do you.

 

 


Prasanna Malaiyandi:

Um, w what happens when you lose everything, right, when you lose

 

 


Prasanna Malaiyandi:

all the keys to the kingdom?

 

 


Prasanna Malaiyandi:

Uh, and, and by the way, uh, the one that I happen to use, which is

 

 


Prasanna Malaiyandi:

Dashlane, they recently, uh, created a, an additional like doomsday key.

 

 


Prasanna Malaiyandi:

That you can use in addition to all of the others.

 

 


Prasanna Malaiyandi:

And the, the doomsday key, my problem, same, same as her problem, my problem

 

 


Prasanna Malaiyandi:

has always been okay, if I create the doomsday key, where do I put that?

 

 


Prasanna Malaiyandi:

Right?

 

 


Prasanna Malaiyandi:

Um, and, you know, this is where friends and family, I think come into play.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, but I, I was really happy to see when we had, um, you know what, what

 

 


Prasanna Malaiyandi:

now?

 

 


Prasanna Malaiyandi:

I was thinking friends and family who can make

 

 


Prasanna Malaiyandi:

sure they know they can keep that safely and know where it exists.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yes.

 

 


Prasanna Malaiyandi:

Yes.

 

 


Prasanna Malaiyandi:

Uh, agreed.

 

 


Prasanna Malaiyandi:

Um, yeah.

 

 


Prasanna Malaiyandi:

Um, choose, choose Wisely.

 

 


Prasanna Malaiyandi:

The, you know, the other part about Dwayne's interview that I really liked

 

 


Prasanna Malaiyandi:

was when we got to the part about password management, and he was Oh, yeah, yeah.

 

 


Prasanna Malaiyandi:

He's like, yes, I'm, I'm a hundred percent on.

 

 


Prasanna Malaiyandi:

I was really worried that he'd be like.

 

 


Prasanna Malaiyandi:

Okay.

 

 


Prasanna Malaiyandi:

No people that know what they're doing, don't wanna use password management.

 

 


Prasanna Malaiyandi:

I was really ready for that.

 

 


Prasanna Malaiyandi:

But no,

 

 


Prasanna Malaiyandi:

Dwayne was on board.

 

 


Prasanna Malaiyandi:

but I think there are two things that you should be careful of

 

 


Prasanna Malaiyandi:

though, even with the password manager.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Talk to me.

 

 


Prasanna Malaiyandi:

so.

 

 


Prasanna Malaiyandi:

The first is if you are storing it in like a web browser or other

 

 


Prasanna Malaiyandi:

things that auto fills your password,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Mm-Hmm.

 

 


Prasanna Malaiyandi:

be a little careful of that because if someone compromises

 

 


Prasanna Malaiyandi:

your device and they have access to your web browser, it could now automatically

 

 


Prasanna Malaiyandi:

start filling in your passwords to things like your backup system

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

active directory and other things like that.

 

 


Prasanna Malaiyandi:

So be careful.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, which is, and thanks for bringing it up, which

 

 


Prasanna Malaiyandi:

is why, you know, good, better, best.

 

 


Prasanna Malaiyandi:

A browser-based password manager is better than no password manager,

 

 


Prasanna Malaiyandi:

but I am not a fan of browser based.

 

 


Prasanna Malaiyandi:

Um, meaning the, the password manager built into Chrome or.

 

 


Prasanna Malaiyandi:

Firefox or, um, you know, what's the other one?

 

 


Prasanna Malaiyandi:

What's the,

 

 


Prasanna Malaiyandi:

Safari.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: no, no, no.

 

 


Prasanna Malaiyandi:

Well, there's Safari, but what's the Microsoft one?

 

 


Prasanna Malaiyandi:

edge.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Edge?

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

Literally, by the way, edge just passed some milestone of where

 

 


Prasanna Malaiyandi:

like it's now 15% or something.

 

 


Prasanna Malaiyandi:

I dunno.

 

 


Prasanna Malaiyandi:

They're very excited about that.

 

 


Prasanna Malaiyandi:

Anyway, I'm not a fan of password managers built into the thing because

 

 


Prasanna Malaiyandi:

of exactly what you talked about.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, it's really easy, for example, to, if I've got physical access to

 

 


Prasanna Malaiyandi:

your device, it's really easy for me to hack into it and to, to eventually

 

 


Prasanna Malaiyandi:

get to log in as you, and now I can open up your browser and then poof.

 

 


Prasanna Malaiyandi:

I'm, I'm everywhere.

 

 


Prasanna Malaiyandi:

Yeah, which is why your password manager should

 

 


Prasanna Malaiyandi:

either require biometric authentication or a password, a master password

 

 


Prasanna Malaiyandi:

in order to open it to use it.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Exactly.

 

 


Prasanna Malaiyandi:

By the way, when we say password management, we mean, I.

 

 


Prasanna Malaiyandi:

The overall system of, of, of making sure that passwords have a sufficient

 

 


Prasanna Malaiyandi:

length, making sure that you separate, we, we believe strongly in separating

 

 


Prasanna Malaiyandi:

the backup system, passwords, usernames, and passwords from the

 

 


Prasanna Malaiyandi:

production, usernames and passwords.

 

 


Prasanna Malaiyandi:

We do not believe in separate or, or sharing this with

 

 


Prasanna Malaiyandi:

something like active directory.

 

 


Prasanna Malaiyandi:

Um, you know, or, or even Okta, right?

 

 


Prasanna Malaiyandi:

Between, uh, the two systems.

 

 


Prasanna Malaiyandi:

I believe that they should be 100% separate and, uh, that there should be a

 

 


Prasanna Malaiyandi:

separate sort of doomsday based password management system for the backup system.

 

 


Prasanna Malaiyandi:

I.

 

 


Prasanna Malaiyandi:

Because of exactly what we're talking about, right?

 

 


Prasanna Malaiyandi:

If your active directory or Okta or whatever you're using is compromised,

 

 


Prasanna Malaiyandi:

you are locked out of your backup system.

 

 


Prasanna Malaiyandi:

And more importantly, they have access to your backup system.

 

 


Prasanna Malaiyandi:

So, uh, that's why I think it should be a separate system.

 

 


Prasanna Malaiyandi:

Any final thoughts on password management before we move on to the

 

 


Prasanna Malaiyandi:

one that, I don't know why everybody doesn't have it on everything, but

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

No, I'm ready.

 

 


Prasanna Malaiyandi:

What's the next one, Curtis?

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Multifactor authentication.

 

 


Prasanna Malaiyandi:

How do d does not everybody have multifactor authentication on everything,

 

 


Prasanna Malaiyandi:

including Ticketmaster, right?

 

 


Prasanna Malaiyandi:

The Live Nation thing that we, the, the story that we talked about in

 

 


Prasanna Malaiyandi:

the beginning, if you read that full story, you get down to the

 

 


Prasanna Malaiyandi:

part where basically Snowflake says, Hey, we're seeing a significant

 

 


Prasanna Malaiyandi:

increase in attacks on our accounts.

 

 


Prasanna Malaiyandi:

Please enable multifactor authentication to which I want to say what.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Uh, you know, I a I asked two questions and, and we're gonna, we

 

 


Prasanna Malaiyandi:

gotta define it and everything, right?

 

 


Prasanna Malaiyandi:

But.

 

 


Prasanna Malaiyandi:

Question number one, a company like LiveNation, how do they not already

 

 


Prasanna Malaiyandi:

have MFA turned on on anything that matters, number one and number two.

 

 


Prasanna Malaiyandi:

How service providers don't enforce MFAI, you're see, you are seeing this, right?

 

 


Prasanna Malaiyandi:

Can you think of a, of.

 

 


Prasanna Malaiyandi:

Of a servers that you've used where they've come on and

 

 


Prasanna Malaiyandi:

they say You have to use MFA.

 

 


Prasanna Malaiyandi:

Well, I think the one I could think of is, and I don't

 

 


Prasanna Malaiyandi:

know if it's a systems configurations, but typically if you use an SSO,

 

 


Prasanna Malaiyandi:

single sign-on provider, right?

 

 


Prasanna Malaiyandi:

Normally they do require, uh, MFA.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right in that same line, uh, the first thing that came to

 

 


Prasanna Malaiyandi:

my mind was my password manager, right?

 

 


Prasanna Malaiyandi:

You, you, any decent password manager is going to require MFA, right?

 

 


Prasanna Malaiyandi:

Um, I'm pretty sure actually Gmail logging into Google now requires MFA.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, and

 

 


Prasanna Malaiyandi:

so.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

Yeah, I think it does now.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, and, and I like the way theirs is.

 

 


Prasanna Malaiyandi:

It's, it's very emphasis on the m right?

 

 


Prasanna Malaiyandi:

It's like we know that you're logged into YouTube on.

 

 


Prasanna Malaiyandi:

Your phone.

 

 


Prasanna Malaiyandi:

So we're gonna send you a, you know, a, this like thing that you have to

 

 


Prasanna Malaiyandi:

respond to in the YouTube app, right?

 

 


Prasanna Malaiyandi:

Or sometimes they'll do it through Gmail, right?

 

 


Prasanna Malaiyandi:

They, they emphasis on the multi.

 

 


Prasanna Malaiyandi:

So we, we've been talking about multifactor authentication

 

 


Prasanna Malaiyandi:

now for a couple minutes just in case there's somebody that

 

 


Prasanna Malaiyandi:

doesn't actually know what it is.

 

 


Prasanna Malaiyandi:

Do you, do you wanna like, give an overview?

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

So multifactor authentication is basically saying that in order for you to gain

 

 


Prasanna Malaiyandi:

access to an account or to log in, it's not just good enough to have a single

 

 


Prasanna Malaiyandi:

factor, which is usually your password.

 

 


Prasanna Malaiyandi:

You need to have multiple factors.

 

 


Prasanna Malaiyandi:

Usually that other factor could.

 

 


Prasanna Malaiyandi:

Vary depending on company.

 

 


Prasanna Malaiyandi:

Sometimes it could be I receive a text message and I now need

 

 


Prasanna Malaiyandi:

to enter a code into the system.

 

 


Prasanna Malaiyandi:

It could be I need to enter a code that is part of an authentication

 

 


Prasanna Malaiyandi:

app that generates one time codes.

 

 


Prasanna Malaiyandi:

It could be I need to use my face and my biometrics as a sort

 

 


Prasanna Malaiyandi:

of second way to authenticate.

 

 


Prasanna Malaiyandi:

Um.

 

 


Prasanna Malaiyandi:

I guess technically you could receive postal mail with a code, which I

 

 


Prasanna Malaiyandi:

W. Curtis Preston: IRS does MFA with postal.

 

 


Prasanna Malaiyandi:

If you've never set up the, the way you get set up, the first

 

 


Prasanna Malaiyandi:

time, they use the mail system as a, as you say, it's a little slow.

 

 


Prasanna Malaiyandi:

yeah.

 

 


Prasanna Malaiyandi:

Sometimes you might get a voice call, right?

 

 


Prasanna Malaiyandi:

Where they're like, Hey, here's your code.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right, right.

 

 


Prasanna Malaiyandi:

I think those are the main ways.

 

 


Prasanna Malaiyandi:

Oh, the other way is sometimes you might get a code texted

 

 


Prasanna Malaiyandi:

to like a recovery account

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah,

 

 


Prasanna Malaiyandi:

there's

 

 


Prasanna Malaiyandi:

that.

 

 


Prasanna Malaiyandi:

have to use.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Also there are, I don't think, did you mention tokens?

 

 


Prasanna Malaiyandi:

Like physical tokens?

 

 


Prasanna Malaiyandi:

Oh no, I didn't mention the physical tokens.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: So there are also physical devices that are available.

 

 


Prasanna Malaiyandi:

Um, you know, they're much more affordable than they used to be, right?

 

 


Prasanna Malaiyandi:

And basically they are one time password generated.

 

 


Prasanna Malaiyandi:

They just constantly generating a, a, a little, you know,

 

 


Prasanna Malaiyandi:

six or eight digit number.

 

 


Prasanna Malaiyandi:

I think the popular one is are called

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

UBK is a, is a very popular one.

 

 


Prasanna Malaiyandi:

There is definitely the good, better, best.

 

 


Prasanna Malaiyandi:

Um, what, what I'm saying is please, please, for anything that matters, I'm not

 

 


Prasanna Malaiyandi:

gonna push you to do it for everything.

 

 


Prasanna Malaiyandi:

Um, you know, like if someone.

 

 


Prasanna Malaiyandi:

Hacks my Spotify account.

 

 


Prasanna Malaiyandi:

I, I, I don't know what damage they could possibly do, right?

 

 


Prasanna Malaiyandi:

But if someone hacks my, um, my Verizon account, they could buy

 

 


Prasanna Malaiyandi:

new phones on my behalf, right?

 

 


Prasanna Malaiyandi:

They, you know, a bank account, um, you know, an email account, you know,

 

 


Prasanna Malaiyandi:

especially email account, because email accounts are often used as

 

 


Prasanna Malaiyandi:

a multifactor for other accounts.

 

 


Prasanna Malaiyandi:

I don't like that, but.

 

 


Prasanna Malaiyandi:

Convenient.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: only way that's offered by some accounts, um,

 

 


Prasanna Malaiyandi:

please enable MFA on anything that matters in your organization.

 

 


Prasanna Malaiyandi:

Think about your, and the thing is, it's just, we've gone

 

 


Prasanna Malaiyandi:

so long without this, right?

 

 


Prasanna Malaiyandi:

We've gone so long where all you need is the password to log into SSH.

 

 


Prasanna Malaiyandi:

You can enable.

 

 


Prasanna Malaiyandi:

Uh, both on Windows and on Linux or or other Unix platforms, you can enable

 

 


Prasanna Malaiyandi:

MFA to be able to log into the system.

 

 


Prasanna Malaiyandi:

And all I'm saying is please do that and go through, go through that, that,

 

 


Prasanna Malaiyandi:

that inventory that you talked about.

 

 


Prasanna Malaiyandi:

Look at.

 

 


Prasanna Malaiyandi:

The criticality look at the amount of damage.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, you know, like, uh, if, if I, if I, you know, looking at,

 

 


Prasanna Malaiyandi:

at, you know, at a house, right?

 

 


Prasanna Malaiyandi:

I don't have a password for my refrigerator, but I do for my gun locker.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

You know, look at the things that you have in your environment where

 

 


Prasanna Malaiyandi:

they could do the most damage.

 

 


Prasanna Malaiyandi:

Uh, a backup system, a a file system, an email system.

 

 


Prasanna Malaiyandi:

An email system, really right.

 

 


Prasanna Malaiyandi:

If you know, are there, are there people that are using Exchange?

 

 


Prasanna Malaiyandi:

Microsoft 365?

 

 


Prasanna Malaiyandi:

I I think you're in, I think you're required to do it with, with Gmail.

 

 


Prasanna Malaiyandi:

Um,

 

 


Prasanna Malaiyandi:

but maybe

 

 


Prasanna Malaiyandi:

W. Curtis Preston: does Microsoft 365 require it?

 

 


Prasanna Malaiyandi:

I don't know.

 

 


Prasanna Malaiyandi:

am not sure.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I don't know.

 

 


Prasanna Malaiyandi:

Um, may maybe.

 

 


Prasanna Malaiyandi:

Maybe they do,

 

 


Prasanna Malaiyandi:

maybe they

 

 


Prasanna Malaiyandi:

don't.

 

 


Prasanna Malaiyandi:

or if it is, maybe it's just sending a

 

 


Prasanna Malaiyandi:

code to the same email account.

 

 


Prasanna Malaiyandi:

So if you've compromised the email account,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah, I

 

 


Prasanna Malaiyandi:

dunno.

 

 


Prasanna Malaiyandi:

itself, then

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Yeah.

 

 


Prasanna Malaiyandi:

Um, so

 

 


Prasanna Malaiyandi:

The one thing,

 

 


Prasanna Malaiyandi:

W. Curtis Preston: go.

 

 


Prasanna Malaiyandi:

so I totally agree MFA is important, but

 

 


Prasanna Malaiyandi:

you should also think about the situations you could end up with.

 

 


Prasanna Malaiyandi:

If you lose the device or the ability to generate the second factor.

 

 


Prasanna Malaiyandi:

So I know Curtis, you had that issue with your phone when you upgraded.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I did, I did.

 

 


Prasanna Malaiyandi:

And, um, all of the cloud accounts that I had were able to help me.

 

 


Prasanna Malaiyandi:

Um, it was definitely painful to, to reboot, but a little

 

 


Prasanna Malaiyandi:

bit, not painful enough for, for something in terms of regenerating.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, the, I was a little worried, uh, and luckily it, it wasn't that bad, but the.

 

 


Prasanna Malaiyandi:

Um, yeah, definitely make sure that when you're implementing

 

 


Prasanna Malaiyandi:

this for your organization, make sure you have a failback, right?

 

 


Prasanna Malaiyandi:

Uh, make sure you have a system by which if somebody does lose their, their key

 

 


Prasanna Malaiyandi:

fob, if they lose their, the app, if they, if they can no longer log into their app,

 

 


Prasanna Malaiyandi:

you've got a way to, to get around that.

 

 


Prasanna Malaiyandi:

But that's something that needs to be done by an administrator.

 

 


Prasanna Malaiyandi:

Well, do you have a way to get around that?

 

 


Prasanna Malaiyandi:

And you also have a way to verify that the person who's asking to go around

 

 


Prasanna Malaiyandi:

it is a person who says they're.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: and, and that is getting harder and harder these days.

 

 


Prasanna Malaiyandi:

A simple voice verification isn't enough anymore, unfortunately.

 

 


Prasanna Malaiyandi:

Um, uh, that that's, you know, we're starting to get to the

 

 


Prasanna Malaiyandi:

edge of my, of, of my knowledge.

 

 


Prasanna Malaiyandi:

I mean, when I look at that, I would say that you would want to have a very

 

 


Prasanna Malaiyandi:

unnatural conversation with a person.

 

 


Prasanna Malaiyandi:

You would have a, you would wanna be asking questions that would not

 

 


Prasanna Malaiyandi:

be possible for an AI to answer.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, and, um, I mean unfortunately we get back to sort of the, possibly

 

 


Prasanna Malaiyandi:

the, uh, the shared, shared secrets, which is always a vulnerability in

 

 


Prasanna Malaiyandi:

any, um, uh, sort of crypto system.

 

 


Prasanna Malaiyandi:

But, you know, you, you've got to do something right, um, to ensure

 

 


Prasanna Malaiyandi:

that the person that you're.

 

 


Prasanna Malaiyandi:

Resetting the, the MFA four is indeed the person, right?

 

 


Prasanna Malaiyandi:

Because we have had that story as well.

 

 


Prasanna Malaiyandi:

I believe that was, which story was that?

 

 


Prasanna Malaiyandi:

Where they.

 

 


Prasanna Malaiyandi:

I think it was the Okta thing where they, where basically they were able to get 'em

 

 


Prasanna Malaiyandi:

to reset the MFA, which is just wrong.

 

 


Prasanna Malaiyandi:

So yeah, you need a system for resetting the MFA, but you need a system to

 

 


Prasanna Malaiyandi:

make sure that you're only doing that for the, for the authorized people.

 

 


Prasanna Malaiyandi:

But I, I, I.

 

 


Prasanna Malaiyandi:

Uh, just number one thing again, good, better, best.

 

 


Prasanna Malaiyandi:

Make sure you've got a system.

 

 


Prasanna Malaiyandi:

And then as you have a system, make sure you implement or you,

 

 


Prasanna Malaiyandi:

you, you, um, enhance that system to deal with the, um, an advanced

 

 


Prasanna Malaiyandi:

persistent threat where they're, uh, going and, um, and attacking you.

 

 


Prasanna Malaiyandi:

The, um, in terms of.

 

 


Prasanna Malaiyandi:

MA system, by the way, it used to be called two FA two-factor authentication.

 

 


Prasanna Malaiyandi:

We now call it MFA, multi-factor.

 

 


Prasanna Malaiyandi:

Authentication.

 

 


Prasanna Malaiyandi:

In terms of the, in order of good, better, best, would we say email.

 

 


Prasanna Malaiyandi:

Then SMS, then OTB.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

All right.

 

 


Prasanna Malaiyandi:

So and then sort of physical token.

 

 


Prasanna Malaiyandi:

Why are email and SMS on the lowest of the good, better, best list?

 

 


Prasanna Malaiyandi:

Well, if you think about SMS right now, there's a lot

 

 


Prasanna Malaiyandi:

of sim hijacking that goes on, right?

 

 


Prasanna Malaiyandi:

You've, I've heard countless cases about people going to a cell phone

 

 


Prasanna Malaiyandi:

provider sim hijacking and stealing someone's phone number and then

 

 


Prasanna Malaiyandi:

draining their crypto wallet.

 

 


Prasanna Malaiyandi:

That's the way that they had used for the multifactor authentication.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: So we would, would we actually put SMS under

 

 


Prasanna Malaiyandi:

email then, or is email less or

 

 


Prasanna Malaiyandi:

I think they're about the, I

 

 


Prasanna Malaiyandi:

W. Curtis Preston: about

 

 


Prasanna Malaiyandi:

the same.

 

 


Prasanna Malaiyandi:

Yeah, yeah, you're probably right.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

So email, SMS and, and the problem is this is what's used by probably the

 

 


Prasanna Malaiyandi:

majority of people that are doing, uh, in the consumer world, because

 

 


Prasanna Malaiyandi:

the next requires a significant change for the typical consumer.

 

 


Prasanna Malaiyandi:

But when we're talking about corporate world, we've got sort of, um, free OTP.

 

 


Prasanna Malaiyandi:

And that OTP just stands for one-Time password.

 

 


Prasanna Malaiyandi:

We got free OTP implementations like Google Authenticator,

 

 


Prasanna Malaiyandi:

um, and uh, I use Authe.

 

 


Prasanna Malaiyandi:

There are others.

 

 


Prasanna Malaiyandi:

Um, and then you have software based OTP, such as Symantec, the VIP program.

 

 


Prasanna Malaiyandi:

The big difference between these two.

 

 


Prasanna Malaiyandi:

An RSA.

 

 


Prasanna Malaiyandi:

Right, thank you.

 

 


Prasanna Malaiyandi:

The, the big difference between those two categories generally in, in my experience,

 

 


Prasanna Malaiyandi:

the, um, the free OTPs, they're doing it based on an atomic clock, and so it,

 

 


Prasanna Malaiyandi:

it just resets at the top of the minute.

 

 


Prasanna Malaiyandi:

So you just, if, if you get to the end of the 60 seconds, you just

 

 


Prasanna Malaiyandi:

have to like try the next password.

 

 


Prasanna Malaiyandi:

Whereas with the, the commercial ones, the, the 60 seconds or 30 seconds starts

 

 


Prasanna Malaiyandi:

with the moment that you open the app.

 

 


Prasanna Malaiyandi:

Right.

 

 


Prasanna Malaiyandi:

Um, and I'm sure there's probably additional security

 

 


Prasanna Malaiyandi:

provided by them as well.

 

 


Prasanna Malaiyandi:

But that's the big, uh, from a usability perspective, that's a

 

 


Prasanna Malaiyandi:

big difference between those two.

 

 


Prasanna Malaiyandi:

And then we've

 

 


Prasanna Malaiyandi:

got the, the key fob.

 

 


Prasanna Malaiyandi:

Go ahead.

 

 


Prasanna Malaiyandi:

Oh, and also between the free and the commercial.

 

 


Prasanna Malaiyandi:

The other thing is probably from an admin management perspective, the commercial

 

 


Prasanna Malaiyandi:

ones are probably easier to manage a large number of users than free Solutions

 

 


Prasanna Malaiyandi:

W. Curtis Preston: exactly.

 

 


Prasanna Malaiyandi:

Um, the, um, and then we have the, the, the key fob, right?

 

 


Prasanna Malaiyandi:

The, the, the physical ones, which are also offered by

 

 


Prasanna Malaiyandi:

UB Key and also also by RSA.

 

 


Prasanna Malaiyandi:

Right?

 

 


Prasanna Malaiyandi:

They also offer the physical

 

 


Prasanna Malaiyandi:

key fob.

 

 


Prasanna Malaiyandi:

The one that we didn't talk about that we

 

 


Prasanna Malaiyandi:

probably should include, and it's kind of lumped under the hardware.

 

 


Prasanna Malaiyandi:

One, is also like key cards.

 

 


Prasanna Malaiyandi:

So if you work in the government, your ID has a certain key on it.

 

 


Prasanna Malaiyandi:

And for instance, even if you enter your password, it won't unlock without

 

 


Prasanna Malaiyandi:

actually having the card as well.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: So you'll need somewhere to basically tap that card.

 

 


Prasanna Malaiyandi:

Well, it did laptops.

 

 


Prasanna Malaiyandi:

As an example, you insert, there's a slot in laptops

 

 


Prasanna Malaiyandi:

that are

 

 


Prasanna Malaiyandi:

W. Curtis Preston: So yeah, so that's another, that's a physical, uh, thing.

 

 


Prasanna Malaiyandi:

And by the way, the most of the stuff is available as an app on the

 

 


Prasanna Malaiyandi:

computer or an app on your smartphone.

 

 


Prasanna Malaiyandi:

The, the, the software solutions that we were talking about.

 

 


Prasanna Malaiyandi:

Um, I do prefer authe over Google Authenticator mainly because of the

 

 


Prasanna Malaiyandi:

problem that I, the fact that I could back up my, my, uh, password system.

 

 


Prasanna Malaiyandi:

Um, and then there, you know, do you want to talk a little bit about

 

 


Prasanna Malaiyandi:

the, sort of the, the ultimate, which is biometric detection?

 

 


Prasanna Malaiyandi:

So the last one is really biometrics.

 

 


Prasanna Malaiyandi:

So I'm sure everyone on your phone these days, you use a face ID or your

 

 


Prasanna Malaiyandi:

thumbprint to unlock your phone, right?

 

 


Prasanna Malaiyandi:

Um, and so a lot of apps that are installed on your phone can also

 

 


Prasanna Malaiyandi:

say, Hey, enter your password and now give me a biometric as well

 

 


Prasanna Malaiyandi:

to make sure it's really you.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Right, right.

 

 


Prasanna Malaiyandi:

Um, and there's also like built into laptops.

 

 


Prasanna Malaiyandi:

You have, uh, fingerprint detection on your laptops.

 

 


Prasanna Malaiyandi:

Um, and there's face detection built into, you know, a lot of apps.

 

 


Prasanna Malaiyandi:

I guess what I'm just saying is username and password is not enough anymore,

 

 


Prasanna Malaiyandi:

and it just continues to amaze me that.

 

 


Prasanna Malaiyandi:

Uh, when I read a story like the one that I read this morning that it's like,

 

 


Prasanna Malaiyandi:

here it is a major corporation that was attacked simply because they didn't have

 

 


Prasanna Malaiyandi:

MFA enabled on an app that allows MFA.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: I, I, I just don't understand that.

 

 


Prasanna Malaiyandi:

So if that's you, please Now, like immediately, especially again,

 

 


Prasanna Malaiyandi:

you're, you're a backup person.

 

 


Prasanna Malaiyandi:

If you're listening to me, you're a backup person.

 

 


Prasanna Malaiyandi:

Go to your backup system.

 

 


Prasanna Malaiyandi:

Have I enabled MFA on net backup?

 

 


Prasanna Malaiyandi:

Have I enabled MFA on, you know, uh, Veeam Druva, uh, Rubrik, Cohesity?

 

 


Prasanna Malaiyandi:

Have I enabled that?

 

 


Prasanna Malaiyandi:

Did they force me to enable, I, I, I wish they would, if they

 

 


Prasanna Malaiyandi:

haven't forced you to enable it.

 

 


Prasanna Malaiyandi:

Do it now.

 

 


Prasanna Malaiyandi:

Do it now before you finish this podcast.

 

 


Prasanna Malaiyandi:

Now I would say.

 

 


Prasanna Malaiyandi:

That for many of these systems, because they do support single sign-on,

 

 


Prasanna Malaiyandi:

it's usually up to those single sign-on providers to do the MFA.

 

 


Prasanna Malaiyandi:

For instance, if you are able to log into, say, Rubrik using Okta as your

 

 


Prasanna Malaiyandi:

single sign-on provider, as long as Okta has MFA enabled, Rubrik necessarily

 

 


Prasanna Malaiyandi:

doesn't need explicitly to support it because it's already supported

 

 


Prasanna Malaiyandi:

by the single sign-on provider.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: So I'm gonna agree and disagree with you, right?

 

 


Prasanna Malaiyandi:

Is there a way to log into Rubrik without that, that system needs

 

 


Prasanna Malaiyandi:

MFA, that's all I'm saying.

 

 


Prasanna Malaiyandi:

Um, if there's like a back door, a back way, I.

 

 


Prasanna Malaiyandi:

If Okta is down, there's another way for you to log into

 

 


Prasanna Malaiyandi:

your favorite backup system.

 

 


Prasanna Malaiyandi:

That system needs to mf have MFA, and it's the back doors that often

 

 


Prasanna Malaiyandi:

get compromised because they're ignored and not maintained.

 

 


Prasanna Malaiyandi:

So,

 

 


Prasanna Malaiyandi:

And change your default password.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: and change your default password.

 

 


Prasanna Malaiyandi:

Again, we keep reading these things right.

 

 


Prasanna Malaiyandi:

Yeah.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: Uh, anyway, this will stop 90 plus percent of

 

 


Prasanna Malaiyandi:

ransomware attacks out there, and all of this stuff is relatively easy

 

 


Prasanna Malaiyandi:

and there's no point in doing the fancier stuff until you've done this.

 

 


Prasanna Malaiyandi:

So anyway, thanks for, you know, helping me work through that persona.

 

 


Prasanna Malaiyandi:

Uh, no worries, Curtis, and I'm glad your

 

 


Prasanna Malaiyandi:

wifi is up and running and, uh.

 

 


Prasanna Malaiyandi:

W. Curtis Preston: that's what I was about to say.

 

 


Prasanna Malaiyandi:

Even though you were completely worthless yesterday, right around this time.

 

 


Prasanna Malaiyandi:

Um, and thanks again to our listeners.

 

 


Prasanna Malaiyandi:

We'd be nothing without you.

 

 


Prasanna Malaiyandi:

That is a wrap.