In 2014, the cloud-based qualitative research platform Dedoose experienced a catastrophic crash that led to the loss of customer data and backups. Researchers lost countless hours of work in the Dedoose outage. In this video, we dive into the details of the Dedoose data disaster. We look at how it…
In this episode of the Backup Wrap-up podcast, W. Curtis Preston and Prasanna Malaiyandi dive deep into the StorageCraft outage that wiped out customer backup data during a cloud migration gone wrong. We compare StorageCraft's handling of the incident to Carbonite's response in a similar disaster and extract crucial lessons…
In this video, W. Curtis Preston delves into the Rackspace ransomware attack that left thousands of customers without access to their critical data. Learn about the timeline of events, the impact on Rackspace's hosted exchange environment, and the lessons we can learn from this incident. Discover the importance of timely…
In this video, we delve into the tumultuous history of Carbonite, a once leading cloud backup provider that faced multiple lawsuits due to inadequate backup practices and failure to protect customer data. We discuss Carbonite's use of insufficient storage arrays, lack of data redundancy, and reluctance to take responsibility for…
In May 2019, Salesforce, the world's leading CRM platform, accidentally granted "modify all" permissions to hundreds of customers' orgs, causing a major data security incident. In this video, we'll explore the impact of Salesforce's huge mistake and share crucial lessons for SaaS users and admins. Join us as we discuss:…
🚨 In this explosive episode of The Backup Wrap-up, host W. Curtis Preston uncovers the shocking truth behind KPMG's Microsoft 365 data loss catastrophe. 😱 Discover how one admin's mistake led to the permanent deletion of countless critical Teams chats for 145,000 employees during the 2020 pandemic. 📉 Curtis exposes…
In this gripping video, W. Curtis Preston, the renowned "Mr. Backup," takes you on a heart-pounding journey through one of the most devastating cloud catastrophes in recent memory: the OVHCloud data center fire of 2021. 🚨 Shocking Revelations: Uncover the truth about OVHCloud's backup practices and the massive impact on…
When a tiny startup entrusted its whole business to Google Drive, it never imagined one click could destroy everything. The little-known tale of Musey serves as a $1.5 million dollar warning about the fragility of cloud data. ✔️ How an admin accidentally wiped out an entire Google Workspace account overnight…
What happens when a cloud platform loses both primary data AND backups? Code Spaces found out in 2014 when hackers destroyed their business by exploiting gaps in their disaster recovery plan. Join data protection experts W. Curtis Preston and Prasanna Malaiyandi as they analyze what went wrong and share key…
Join backup wizard W. Curtis Preston and his expert co-host Prasanna Malaiyandi as they condense years of DR wisdom into this practical runbook guide. Learn the 8 essential ingredients that instill confidence when disaster strikes, allowing IT teams to swiftly shift from chaos to control. From inventory checklists to step-by-step…
Should you run your own disaster recovery software and infrastructure, or take advantage of disaster recovery as a service (DRaaS)? Curtis and Prasanna dive into the pros and cons of each approach. They discuss factors like cost, security, customization, staff expertise, regulatory requirements, and more that should guide this critical…
Keeping your disaster recovery site synchronized with production is key for minimizing downtime when outages strike. But what's the most efficient way to do it? Join cyber recovery guru W. Curtis Preston & his cohost Prasanna Malaiyandi for a practical guide on cost-effectively maintaining DR sites that align with your…
Where will you turn when disaster strikes your data center? Choosing the right disaster recovery site is critical to bouncing back when catastrophe hits. Join Curtis and Prasanna as they outline the nitty-gritty details on 3 solid options for keeping your operations up and running in a crisis: ✅ Roll…
When outages strike, is your business ready to recover without major revenue and productivity losses? In this video, podcast host W. Curtis Preston and his co-host Prasanna Malaiyandi dive deep into best practices for crafting robust disaster recovery (DR) plans tailored to your environment. Learn what disaster scenarios are most…
Get back to basics on the critical elements every business needs in their disaster recovery plan before catastrophe strikes. We detail the key considerations around infrastructure, RTOs/RPOs, documentation, testing, automation, and more required for restoring systems after ransomware, natural disasters, or other data crises. Along with the fundamentals, we share…
Backup restores data to a past point-in-time. Archive retrieves data based on search criteria. Companies archive for legal discovery and compliance. Backup lacks full search, intermediate versions, and metadata needed to properly support lawsuits and regulations. Curt recounts real disasters - from manual email restores costing over $1 million to…
In this classic rebroadcast of our most popular 2023 episode, Curtis and Prasanna dive back into backup basics, discussing best practices for protecting your traditional data sources like physical servers, virtual machines, desktops, laptops, and mobile devices. They debate the ongoing question of what traditional systems still need backup in…
Ransomware attacks are inevitable - does your business have an incident response plan in place? Infosec expert Melissa Palmer joins the Backup Wrap-up again to outline the essential strategies and steps organizations need to take BEFORE disaster strikes. We discuss ransomware recovery testing methods, coordinating across teams, securing backups, detecting…
Is your backup system due for an overhaul? Join backup guru W. Curtis Preston and his cohost Prasanna Malaiyandi as they lay out key guidance to help you determine if and when to make a change. In this episode, Curtis digs into crucial questions like: - How do you know…
Join hosts W. Curtis Preston and Prasanna Malaiyandi as they provide a primer on copy data management - a holistic approach to cataloging, securing, and reducing all the duplicated production data used for backup, DR, development, etc. Curtis and Prasanna analyze the problems that copy sprawl creates, like increased storage…
Snapshots allow for rapid recovery, but they're not a backup. Replication copies your data offsite, but doesn't protect from logical failures. What if you could get the best of both worlds? Join backup gurus W. Curtis Preston and Prasanna Malaiyandi as they explain how combining snapshots AND replication provides a…
Think tape backup is dead? Think again! This podcast episode from backup legends W. Curtis Preston and Prasanna Malaviya explores why modern tape technology has experienced a surprising resurgence. Learn how the latest LTO-9 tape drives and 50TB Fujifilm cartridges provide air gap protection that stops ransomware dead in its…
In this episode, Curtis and Prasanna explore the concept of "air gaps" in data protection, drawing insights from the past era of physical tape backups. They discuss the core principles outlined by the UK National Cyber Security Centre for safeguarding backups, emphasizing the importance of resilience, out-of-band authorization, key management,…
In this episode of The Backup Wrap-Up, host W. Curtis Preston discusses the importance of understanding the difference between snapshots and backups. He emphasizes that snapshots are not a reliable form of backup and highlights the risks associated with relying solely on virtual snapshots. The episode also covers a frustrating…